Privacy Policy

Effective Date: 2nd July 2025

At Demoxis (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and AI-powered services.

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1. Information We Collect

We only collect information necessary to provide and improve our services:

• Personal Information: Name, email address, job title, organization—only when you voluntarily submit it via forms (e.g., Join Waitlist, Contact).
• Technical & Usage Data: IP address, browser type, device, operating system, referral source, pages visited, and timestamps—collected automatically via cookies and analytics tools.

2. How We Use Your Information

• Provide and maintain our services
• Respond to inquiries and support requests
• Personalize your experience and display relevant content
• Analyze usage to improve platform features and performance
• Fulfill legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

• Your consent (e.g., when joining our waitlist)
• Performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Our legitimate interests in improving services and communication

4. AI and Automated Processing

• Input Processing: AI may analyze your queries or feedback to generate summaries, insights, or route them appropriately.
• Model Improvement: We do not use identifiable personal data to train generalized AI models unless we obtain explicit consent. Anonymized or aggregated data may be used to improve AI performance securely and transparently.

5. Sharing Your Information

We do not sell your personal data.

We may share information only with:

• Service Providers: Trusted third parties (e.g., web hosting, analytics, ConvertKit, Google Workspace) under strict confidentiality and data protection obligations.
• Legal Authorities: When required by law (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or asset sale, under strict data protection agreements.

6. Data Security & Storage

• Encrypted data transmission (SSL)
• Secure cloud storage environments
• Role-based access control
• Routine security audits and staff awareness training

We retain data only as long as necessary for the intended purpose or to comply with legal requirements, after which it is securely deleted or anonymized.

7. Your Rights

You may exercise the following rights under applicable data protection laws:

• Access: Request details of the personal data we hold.
• Correction: Update inaccurate or incomplete information.
• Erasure: Request deletion of your data (“Right to be Forgotten”).
• Restriction/Objection: Limit or object to processing in certain cases.
• Opt-Out: Decline marketing communications or data processing where applicable.

To make a request, please contact us at: contact@demoxis.ai

8. Children’s Privacy

Demoxis does not knowingly collect or process data from children under 13. If you believe a child has provided personal information, please contact us and we will take prompt steps to delete such data.

9. International Transfers

If you access our services from outside the United Kingdom, please be aware that your data may be processed in jurisdictions with different data protection laws. We apply Standard Contractual Clauses or other lawful mechanisms to protect data during international transfers.

10. Third Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in technology, laws, or our services. We will notify you of material changes at least 30 days in advance. Continued use of our services after updates constitutes your acceptance.

12. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

• Email: contact@demoxis.ai
• Website: https://demoxis.ai